Privacy Policy

Totalremoto LLC ("Company", "we", "us") respects your privacy. This Privacy Policy describes how we collect, use, and share information in connection with our website (totalremoto.com) and our B2B Lead Generation services.

Jurisdiction & Entity: We operate as a Limited Liability Company registered in the State of Wyoming, United States. We adhere primarily to US federal and state laws, while maintaining compliance frameworks for international clients (including the EU General Data Protection Regulation - GDPR).

1. Scope of Data Collection
We collect data in three distinct categories:

A. Website Visitors (Tracking Data) Information collected automatically when you browse our website.

Data Points: IP address, browser type, device type, operating system, referring URLs, and interaction data (pages visited).

Tools: We use cookies, pixels, and analytics tools (e.g., Google Analytics) to capture this data.

Purpose: To analyze website traffic, improve user experience, and retarget advertising.

B. Client Data (You) Information collected from our direct customers to manage accounts, billing, and services.

Data Points: Name, Business Email, Company Entity, Billing Address, Payment Information (processed securely via Stripe).

Purpose: Account management, billing, and support.

C. Prospect Data (Lead Generation) Professional B2B contact information aggregated to execute outreach campaigns on behalf of our Clients.

Data Points: Name, Job Title, Company, LinkedIn Profile URL, Business Email, and public professional engagement signals.

Source: Publicly available professional networks (e.g., LinkedIn), internal intent databases, and third-party enrichment partners.

Limitations: We strictly process business contact information. We do not knowingly process sensitive personal data (health, biometric, religious, or political data).

2. How We Use Your Information
Service Delivery: To identify relevant B2B decision-makers and facilitate professional introductions.

Website Optimization: To understand how visitors use our site and to resolve technical issues.

Marketing & Retargeting: To show you relevant ads on other platforms based on your visit to our site (if you have consented to cookies).

Compliance: To maintain "Do-Not-Contact" lists to ensure we respect opt-out requests.

3. Compliance with US Law (CAN-SPAM & CCPA)
3.1 CAN-SPAM Act Compliance As a US-based entity, our email outreach adheres to the CAN-SPAM Act of 2003. All emails sent on behalf of clients include:

A clear mechanism to opt-out (unsubscribe).

A valid physical postal address.

Accurate "From" and "Subject" lines.

3.2 California Consumer Privacy Act (CCPA) If you are a resident of California, you have the right to:

Request disclosure of the categories of personal information we have collected.

Request the deletion of your personal information.

Opt-out of the "sale" of your personal information.

To Exercise Rights: Email support@totalremoto.com. We do not discriminate against users who exercise these rights.

4. International Compliance (GDPR & EU Data)
For individuals located in the European Economic Area (EEA), UK, or Switzerland:

4.1 Legal Basis for Processing

Website Visitors: We rely on Consent for non-essential cookies and tracking.

B2B Outreach: We rely on Legitimate Interest (Art. 6(1)(f) GDPR) for professional business communications.

4.2 International Data Transfer Totalremoto LLC is located in the United States. To legally safeguard data transferred from the EU to the US, we incorporate the European Commission's Standard Contractual Clauses (SCCs) into our Data Processing Agreements.

4.3 Data Retention Prospect data is retained only for the duration of the active engagement. Non-converted lead data is purged from our active systems every 30 days. Website analytics data is retained in accordance with the settings of our analytics providers (e.g., Google Analytics standard retention).

5. Data Sharing
We do not sell data to consumer data brokers. We share data only with:

Service Providers: Sub-processors necessary to deliver the service (e.g., Cloud Hosting, Email Sending Providers, Payment Processors).

Analytics Partners: We may share non-identifiable site usage data with partners like Google or Meta for analytics purposes.

Legal Authorities: If required by US law (e.g., court order or subpoena).

6. Cookie Policy
We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

Essential Cookies: Required for the website to function (e.g., login sessions).

Analytics Cookies: Used to track website traffic and user behavior (e.g., Google Analytics).

Control: You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

7. Contact Information
Totalremoto LLC 3140 W. Main Street, Riverton, Wyoming 82501, USA Email: support@totalremoto.com